This page provides various How-to Guides to help parents that are new to Blackboard to effectively use and navigate the system. Some of the guides below provide video tutorials demonstrating how to achieve a particular task and others require that you fill and submit a form.

Parent How to Guides

  • How to Login to Blackboard

    • It is highly recommended that you watch the video below if you are new to using Blackboard.

      This video tutorial will demonstrate the necessary steps needed to login to Blackboard. If this is your first time login into Blackboard, please click on the section with the title “Reset Blackboard Parent Portal Password” and fill the form to request a password reset.

      Click Here to Login to Blackboard

  • Reset Blackboard Parent Portal Password

    • Request Parent Portal Password Reset

      Student Information
      Parent Information

      Confirm that the information entered is correct.

      Your request to reset your parent portal password has been submitted. Thank you.

      Please fill the form above to make a request to reset the password on your parent portal account in Blackboard.

  • How to Navigate in Blackboard

    • This video tutorial provides a general walk through of how to navigate different sections in Blackboard. You will learn how to view Teacher Info, Syllabus, Schedule, Announcements, assignment/test grades and your other students.

      Multiple Students

      From the Blackboard Home Tab in the Parent Gateway section, parents can switch between different students to observe.

  • How to Use Help Desk

    • This video tutorial provides a general walk through of how to submit a Help Desk ticket to Spokane Virtual Learning. In the tutorial, you will learn how to create, submit, and close a ticket.

  • Change User Password in Blackboard After Successful Login 

    • This video tutorial demonstrates how to change your password in Blackboard once you have successfully logged in.

If you cannot find what you are looking for, please submit a Help Desk ticket at