SPS Technology Support Departments
Who are we, and how do we support you?
Educational Technology (Curriculum and Training Support)
Seamless integration of technology and instruction that empowers all staff and students to create, communicate, collaborate, and problem-solve while providing a meaningful learning environment which prepares students for post-secondary pursuits. This is done via Professional Development, Coaching, Mentoring, and Integration of Technology within the Curriculum.
YouTube Channel: EdTechSpokane
Technology Services (Technical Infrastructure)Technology services are a critical part of the delivery of educational services for Spokane Public Schools. The role of the Technology and Information Services is to provide leadership, recommendations and support for those systems, such as PowerSchool, IFAS, the district website, phone systems, etc., that are utilized to provide services across the district.
Website: http://swcontent.spokaneschools.org/Page/2422Instructional Technology Support Center (a department within Tech Services for Hardware, Software, and Online Technical Help)ITSC’s role is to supply and maintain the Spokane Public Schools (SPS) with the Audio/Visual and Computer technology needed to support a modern education curriculum. Consisting of a diverse team of service oriented personnel, we strive to maintain maximum availability of more than 22,000 pieces of equipment installed within the SPS infrastructure. Providing software licensing, hardware procurement and repair, or on-site and remote support, the ITSC is your one-stop Help Desk point of contact. Call ex.7600.
Need By Topic
Data Tools, State Testing, and Lexmark Education Station Assessmentsex. 5942Amplify:For immediate assistance, call 1-800-823-1969 opt. 3 and a specialist will assist you promptly.Blackboard SVL/iCan/Curriculum SupportDestiny SupportRachel Nicholson: ex. 7219 or email@example.comElementary Record Book SupportPrincipals: Assessment Department or ex. 7600 for LoginTeachers: Check with your principal for Username and PasswordHaving browser issues call ex. 7600 or try Firefox instead of Internet ExplorerAll other concerns should be directed to the "Help Request Email" located in the ERB: or email firstname.lastname@example.orgEmployee Discounts
iObservationAn administrator at the school, or assigned "building manager" needs to email Jean Sander in HR to add or fix an account. JeanS@spokaneschools.orgDistrict Account/Office 365 Account Login ResetTeachers reset your or a students account at the District Account website.Students contact teacher/library teacher.
PowerTeacher and PowerTeacher GradeBookex. 7600Secondary BookRoom & TextBook Manager SupportMichelle Russell: 5931Rachel Nicholson: ex. 7219 or email@example.comTeacher or School Website Support